Senior Automotive Technician: Diagnostics & Customer Care

Pep Boys; Lilburn (GA); On-site; USD 28,930,000 - 48,216,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

Supplemental benefits

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Reduced benefits for part-time

Job summary

Pep Boys is seeking an automotive Technician to diagnose drivability and electrical systems, mentor team members, and deliver excellent customer service. You will explain repairs to customers and lead by example in a fast-paced store environment.

Ideal candidates have 3+ years of experience, ASE certs, and a valid driver’s license. Availability for varying shifts, including weekends, is required.

Qualifications

• A High School Diploma or GED.
• 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)
• Section 609 certification required
• State Inspection license if applicable
• Must have a valid driver's license.
• Successful completion of pre-employment background check
• Availability to work days, nights, holidays, and weekends as needed

Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.

Skills

Automotive diagnostics

Customer service

Team leadership

Safety awareness

ASE certifications

Education

High School Diploma or GED

Job description

Pep Boys is seeking an automotive Technician to diagnose drivability and electrical systems, mentor team members, and deliver excellent customer service. You will explain repairs to customers and lead by example in a fast-paced store environment.

Ideal candidates have 3+ years of experience, ASE certs, and a valid driver’s license. Availability for varying shifts, including weekends, is required.