Automotive Technician Lead: Diagnostics & Customer Care

Pep Boys; Pleasant Hill (CA); On-site; USD 28,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

Supplemental benefits

401(k) with company match

PTO and holiday pay

On-demand pay partner (DailyPay)

Reduced benefits available for part-t‑

Job summary

Pep Boys is seeking an automotive Technician with strong diagnosis and repair skills to lead a shop team and deliver outstanding customer care. You will diagnose drivability and electrical systems, mentor junior technicians, and explain repairs to customers.

The role requires ASE certifications, a valid driver's license, and flexibility to work various shifts. The position offers competitive pay, benefits, and opportunities for certification funding.

Qualifications

• High School Diploma or GED.
• 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 4 or more ASE certifications are PREFERRED (A4 Steering and Suspension & A5 Brakes, plus 2 from A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance).
• Section 609 certification required.
• State Inspection license if applicable.
• Must have a valid driver's license.
• Successful completion of pre-employment background check.
• Availability to work days, nights, holidays, and weekends as needed.

Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.

Skills

Automotive diagnosis

Problem solving

Repair experience

Leadership

Customer service

Education

High School Diploma or GED

ASE certifications

Section 609 certification

State Inspection license

Tools

Diagnostic equipment

Job description

Pep Boys is seeking an automotive Technician with strong diagnosis and repair skills to lead a shop team and deliver outstanding customer care. You will diagnose drivability and electrical systems, mentor junior technicians, and explain repairs to customers.

The role requires ASE certifications, a valid driver's license, and flexibility to work various shifts. The position offers competitive pay, benefits, and opportunities for certification funding.