Senior Automotive Service Advisor & Team Lead

Meineke - 2004; Broken Arrow (OK); On-site; USD 35,000 - 58,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Competitive Compensation

Career Advancement

Comprehensive Benefits Package

Employee Discounts

Positive Work Environment

Locally-Owned

Cutting-Edge Tools and Equipment

Work-Life Balance

Job summary

Meineke in Broken Arrow, OK seeks a Service Advisor to join our automotive service team. You will oversee service advisors, handle customer inquiries, and manage required documentation to keep the shop running smoothly.

The ideal candidate brings strong communication, service-writing experience, and prior management in a fast-paced service department, with a focus on customer satisfaction and profitability.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Valid state-issued driver’s license and clean driving record required.
• Pre-employment drug and background screening.
• At least two years of experience as an automotive service writer or service advisor required.
• Experience as an automotive service manager preferred.
• Deep understanding of automotive technology and repair services required.

Responsibilities

• Manage a team of automotive service professionals to ensure customer satisfaction and profitability.
• Oversee daily operations of the service department and mentor staff on sales and customer service techniques.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Manage service department paperwork including manuals, invoices, repair orders, and maintenance records.

Job description

Meineke in Broken Arrow, OK seeks a Service Advisor to join our automotive service team. You will oversee service advisors, handle customer inquiries, and manage required documentation to keep the shop running smoothly.

The ideal candidate brings strong communication, service-writing experience, and prior management in a fast-paced service department, with a focus on customer satisfaction and profitability.