Service Department Lead | Growth, Mentorship & Customer Care

Mieneke Car Care Centers 173; Katy (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Compensation

Career Advancement

Training and Development

Comprehensive Benefits Package

Employee Discounts

Positive Work Environment

Locally-Owned

Cutting-Edge Tools and Equipment

Work-Life Balance

Job summary

Meineke Car Care Centers is seeking a Service Advisor to lead a busy service department, mentoring advisors, ensuring customer satisfaction, and overseeing documentation and daily operations in a locally owned shop.

Ideal candidates have 2+ years as a service writer or advisor, strong automotive knowledge, and proven leadership. Competitive compensation and growth opportunities are offered in a collaborative environment.

Qualifications

• Requires high school diploma or GED; bachelor’s degree preferred.
• Valid state-issued driver’s license and clean driving record are required.
• Pre-employment drug and background screening.
• At least two years of experience as an automotive service writer or service advisor; manager experience preferred.
• Deep understanding of automotive technology, service duties, and repair services.

Responsibilities

• Manage a team of automotive service professionals to maintain high morale and customer satisfaction while ensuring profitability.
• Ensure repairs and maintenance tasks are completed promptly.
• Mentor employees on sales and customer service best practices.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Skills

Communication skills

Customer relationship management

Service writer capabilities

Management experience

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Meineke Car Care Centers is seeking a Service Advisor to lead a busy service department, mentoring advisors, ensuring customer satisfaction, and overseeing documentation and daily operations in a locally owned shop.

Ideal candidates have 2+ years as a service writer or advisor, strong automotive knowledge, and proven leadership. Competitive compensation and growth opportunities are offered in a collaborative environment.