Automotive Service Manager: Lead the Team & Grow

Meineke Car Care Centers, Inc.; Broken Arrow (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Competitive Compensation

Career Advancement

Training and Development

Comprehensive Benefits Package

Employee Discounts

Positive Work Environment

Locally-Owned

Cutting-Edge Tools and Equipment:

Work-Life Balance

Job summary

Meineke Car Care Centers, Inc. in Broken Arrow, OK is seeking a Service Advisor to join our busy automotive service center.

The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. You will oversee service advisors, address customer inquiries, and manage required documentation, while ensuring repairs and maintenance tasks are completed timely and profitability maintained.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Valid driver’s license with clean driving record.
• Successful completion of a pre-employment drug and background screening.
• At least two years of experience as an automotive service writer or service advisor; management experience preferred.
• Deep understanding of automotive technology, service technician duties, and repair services.

Responsibilities

• Manage a team of automotive service professionals to ensure high employee morale, customer satisfaction, and profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on sales and customer service best practices.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Skills

Customer service

Communication skills

Service writer experience

Team leadership

Automotive knowledge

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Meineke Car Care Centers, Inc. in Broken Arrow, OK is seeking a Service Advisor to join our busy automotive service center.

The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. You will oversee service advisors, address customer inquiries, and manage required documentation, while ensuring repairs and maintenance tasks are completed timely and profitability maintained.