Automotive Service Leader: Grow, Mentor & Delight Customers

Meineke Car Care Centers, Inc.; Jackson (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Job summary

Meineke Car Care Centers, Inc. is seeking a Service Advisor to join our busy automotive service center. The ideal candidate will possess excellent communication, strong service-writing capabilities, and prior management experience.

You will oversee service advisors, address customer inquiries, and manage required documentation while maintaining profitability and high customer satisfaction.

The role emphasizes teamwork, ongoing training, and growth opportunities within locally owned Meineke shops.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Valid state-issued driver’s license and clean driving record are required.
• Pre-employment drug and background screening.
• At least two years of experience as an automotive service writer or service advisor required; service manager experience preferred.
• Deep understanding of automotive technology, service duties, and repair services required.

Responsibilities

• Lead a team of automotive service professionals to maintain morale, customer satisfaction, and profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor staff on sales and customer service best practices.

Skills

Customer communication

Service writing

Leadership

Sales techniques

Education

High school diploma/GED

Bachelor's degree preferred

Job description

Meineke Car Care Centers, Inc. is seeking a Service Advisor to join our busy automotive service center. The ideal candidate will possess excellent communication, strong service-writing capabilities, and prior management experience.

You will oversee service advisors, address customer inquiries, and manage required documentation while maintaining profitability and high customer satisfaction.

The role emphasizes teamwork, ongoing training, and growth opportunities within locally owned Meineke shops.