Senior Service Advisor & Team Leader – Automotive

Meineke - 2887; Sioux City (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Job summary

Meineke - 2887 in Sioux City is seeking a Service Advisor to join our busy automotive service center. You will apply your communication and customer relationship skills to guide customers through repairs and service recommendations.

You will oversee service advisors, ensure timely completion of repairs, and mentor staff on best practices for sales and customer service while maintaining profitability and high morale. We offer opportunities for advancement, ongoing training, and employee discounts.

Qualifications

• Excellent communication and customer relationship skills.
• Minimum two years of experience as a service advisor.
• Knowledge of automotive repair processes.
• Ability to mentor staff and oversee service department.

Responsibilities

• Oversee service advisors and ensure customer satisfaction.
• Address customer inquiries and manage documentation.
• Ensure repairs and maintenance tasks are completed timely.
• Mentor employees on sales and service techniques.
• Oversee day-to-day operations of the service department.

Skills

Customer relationship skills

Strong communication

Team leadership

Service writer capabilities

Problem solving

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Automotive service software

Documentation management

Job description

Meineke - 2887 in Sioux City is seeking a Service Advisor to join our busy automotive service center. You will apply your communication and customer relationship skills to guide customers through repairs and service recommendations.

You will oversee service advisors, ensure timely completion of repairs, and mentor staff on best practices for sales and customer service while maintaining profitability and high morale. We offer opportunities for advancement, ongoing training, and employee discounts.