Automotive Service Advisor: Growth & Customer Excellence

Meineke - 1668; North Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Dental insurance

Health insurance

Job summary

Meineke - 1668 in Arkansas is seeking a Service Advisor to join our busy automotive service center. You will oversee service advisors, address customer inquiries, and manage required documentation.

The ideal candidate has excellent communication, strong service-writer capabilities, and prior management experience, with a focus on delivering superb customer experiences and coordinating with technicians to ensure timely repairs.

Qualifications

• Excellent communication and customer relationship skills.
• Strong service writer capabilities.
• Previous management experience.

Responsibilities

• Answer phone calls and book appointments.
• Complete customer check-in process.
• Provide exceptional daily customer service.
• Review digital inspections and send to customers.
• Prepare and build work RO's based on findings.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Communicate with technicians on services needed.
• Maintain a clean and inviting environment for the customer experience.

Skills

Communication skills

Customer relationship

Service writer experience

Management experience

Education

High school diploma or GED

Bachelor’s degree (preferred)

Job description

Meineke - 1668 in Arkansas is seeking a Service Advisor to join our busy automotive service center. You will oversee service advisors, address customer inquiries, and manage required documentation.

The ideal candidate has excellent communication, strong service-writer capabilities, and prior management experience, with a focus on delivering superb customer experiences and coordinating with technicians to ensure timely repairs.