Automotive Service Manager & Advisor

Meineke Car Care Centers, Inc.; Boynton Beach (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

401(k)

401(k) matching

Company parties

Dental insurance

Free uniforms

Health insurance

Paid time off

Job summary

Meineke Car Care Centers, Inc. is seeking a Service Advisor to join our busy automotive service center.

The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and prior management experience. Daily responsibilities include overseeing service advisors, responding to customer inquiries, and ensuring documentation and manuals, invoices, repair orders and maintenance records are accurately processed; you will help keep repairs on

Qualifications

• Two years of experience as an automotive service writer or service advisor required.
• Experience as an automotive service manager preferred.
• Pre-employment drug and background screening required.
• Deep understanding of automotive technology, repair services, and service technician duties.

Responsibilities

• Manage a team of automotive service professionals to ensure employee morale and customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on best practices for improving sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Skills

Communication skills

Customer relationship skills

Service writer capabilities

Management experience

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Meineke Car Care Centers, Inc. is seeking a Service Advisor to join our busy automotive service center.

The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and prior management experience. Daily responsibilities include overseeing service advisors, responding to customer inquiries, and ensuring documentation and manuals, invoices, repair orders and maintenance records are accurately processed; you will help keep repairs on