Auto Service Advisor — Customer-Focused, Growth Path

Fergusonsubaru; Broken Arrow (OK); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Job summary

A leading automotive service provider in Broken Arrow, Oklahoma is seeking a Service Advisor to provide exceptional customer service and support. Responsibilities include managing customer service needs, coordinating service appointments, and upselling services. Requires a high school diploma, two years of customer service experience, and strong communication skills. This full-time role offers a competitive salary ranging from $50,000 to $100,000 annually, along with comprehensive benefits and opportunities for growth.

Qualifications

• Minimum of 2 years of customer service experience, preferably in the automotive industry.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• Valid driver's license and clean driving record.

Responsibilities

• Greet customers and assist with their service needs.
• Schedule and coordinate service appointments.
• Communicate with customers throughout the service process.
• Upsell additional services and products.

Skills

Excellent communication skills

Customer service experience

Problem-solving skills

Sales abilities

Proficient technology skills

Education

High school diploma or equivalent

Post-secondary education in a related field

Job description

A leading automotive service provider in Broken Arrow, Oklahoma is seeking a Service Advisor to provide exceptional customer service and support. Responsibilities include managing customer service needs, coordinating service appointments, and upselling services. Requires a high school diploma, two years of customer service experience, and strong communication skills. This full-time role offers a competitive salary ranging from $50,000 to $100,000 annually, along with comprehensive benefits and opportunities for growth.