Senior Automotive Service Advisor — Leadership, Growth & Perks

Meineke - 4672-01; Cary (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus

Competitive pay

Employee discounts

Advancement opportunities

Training & development

401(k) matching

Health insurance

Job summary

Meineke - 4672-01 in Cary, IL is seeking a Service Advisor who excels in communication and customer relationship management and has strong service-writing capabilities. The role requires prior management experience and a passion for automotive service excellence.

You will oversee the service department, address customer inquiries, and manage required documentation to maintain smooth operations and customer satisfaction.

Qualifications

• High school diploma or GED; bachelor’s degree preferred.
• Valid state-issued driver’s license and clean driving record are required.
• Pre-employment drug and background screening is required.
• At least two years of experience as an automotive service writer or service advisor; management experience preferred.
• Deep understanding of automotive technology and repair services is required.

Responsibilities

• Manage a team of automotive service professionals to ensure high morale and customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on sales and customer service best practices.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork including manuals, invoices, repair orders, and maintenance records.

Skills

communication

customer relations

service writing

management

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Meineke - 4672-01 in Cary, IL is seeking a Service Advisor who excels in communication and customer relationship management and has strong service-writing capabilities. The role requires prior management experience and a passion for automotive service excellence.

You will oversee the service department, address customer inquiries, and manage required documentation to maintain smooth operations and customer satisfaction.