Automotive Service Leader: Advisor & Team Lead

Mieneke Car Care Centers 173; Sioux City (IA); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Job summary

Meineke Car Care Centers 173 in Sioux City, IA is seeking a Service Advisor with strong communication and customer relationship skills to join our busy automotive service center. You will be responsible for guiding customers, coordinating service flow, and ensuring accurate documentation to support service excellence.

The ideal candidate will have experience in a service-advisory role, a solid understanding of automotive repairs, and a commitment to delivering high-quality customer service in a

Qualifications

• High school diploma or GED required
• Bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record required
• Pre-employment drug and background screening successful completion
• At least two years of experience as an automotive service writer or service advisor
• Experience as an automotive service manager preferred
• Deep understanding of automotive technology, automotive service duties, and repair services required

Responsibilities

• Manage a team of automotive service professionals to ensure high morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Job description

Meineke Car Care Centers 173 in Sioux City, IA is seeking a Service Advisor with strong communication and customer relationship skills to join our busy automotive service center. You will be responsible for guiding customers, coordinating service flow, and ensuring accurate documentation to support service excellence.

The ideal candidate will have experience in a service-advisory role, a solid understanding of automotive repairs, and a commitment to delivering high-quality customer service in a