Senior Automotive Parts Specialist

Genuine Parts Company; Grass Valley (CA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company (NAPA) in Grass Valley, CA seeks a Senior Store Pro to deliver accurate, friendly service across in-store, phone, and dealer interactions. The role requires strong automotive parts knowledge, sourcing accuracy, and a customer-first approach.

You will process orders via catalog and POS, advise on technical questions, and support store operations including inventory and logistics. A HS diploma and solid communication skills are required; ASE certification and POS experience

Qualifications

• Must have a high school diploma or equivalent.
• Strong communication and organizational abilities are essential.
• Ability to identify part numbers and product codes accurately.
• Customer-focused mindset for fast-paced environments.
• Professionalism under pressure is required.

Responsibilities

• Provide prompt, courteous service in-store, by phone, and to dealer shops.
• Identify, source, and process parts orders using catalog and POS systems.
• Advise customers on technical questions and recommend solutions.
• Maintain knowledge of products, warranties, sales programs, and policies.
• Execute sales practices including engagement, needs assessment, and demonstrations.
• Support store operations including inventory, reporting discrepancies, and presentation.
• Coordinate deliveries and assist with logistics and fulfillment.
• Assist with Open/Close procedures and continuous process improvements.

Skills

Part identification & sourcing

Customer service

Communication skills

Attention to detail

Team collaboration

Education

High School Diploma or equivalent

Tools

TAMS

POS systems

Job description

Genuine Parts Company (NAPA) in Grass Valley, CA seeks a Senior Store Pro to deliver accurate, friendly service across in-store, phone, and dealer interactions. The role requires strong automotive parts knowledge, sourcing accuracy, and a customer-first approach.

You will process orders via catalog and POS, advise on technical questions, and support store operations including inventory and logistics. A HS diploma and solid communication skills are required; ASE certification and POS experience