Automotive Parts Pro – ASE-Certified Specialist

Genuine Parts Company; Omaha (NE); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401K

Career development

Job summary

Genuine Parts Company (NAPA) is seeking a Parts Professional to provide prompt, courteous service to customers in-store, over the phone, or at the dealer shop. You will look up parts in catalogs or the POS system, process orders with high accuracy, and advise customers on the best part solutions while understanding warranties and store policies.

Responsibilities include maintaining product knowledge, assisting other staff, and handling sales transactions with attention to accuracy and service

Qualifications

• High School Diploma or equivalent required.
• Provide courteous, efficient, and professional customer service.
• Capable of recognizing part numbers and line codes to ensure proper selection and delivery.
• Demonstrate excellent communication and organizational skills.
• Able to work retail hours at any store location.
• ASE Parts Specialist (automotive) certification is preferred.

Responsibilities

• Provides prompt and courteous service to customers in-store, by phone, or dealer shop.
• Looks up parts applications in catalogs or POS system and processes orders accurately.
• Advises customers on how to best meet their needs and explains product, warranty, and policies.
• Maintains knowledge of products, services, and pricing; assists other store personnel as a resource.
• Operates POS system and handles cash/credit transactions accurately.
• Performs other tasks assigned by management as needed.

Skills

Customer service

Part numbers recognition

Communication skills

Fast-paced environment

Education

High School Diploma or equivalent

Tools

TAMS POS system

Job description

Genuine Parts Company (NAPA) is seeking a Parts Professional to provide prompt, courteous service to customers in-store, over the phone, or at the dealer shop. You will look up parts in catalogs or the POS system, process orders with high accuracy, and advise customers on the best part solutions while understanding warranties and store policies.

Responsibilities include maintaining product knowledge, assisting other staff, and handling sales transactions with attention to accuracy and service