Senior Auto Parts Specialist

NAPA Auto Parts; Fairfield (CA); Presencial; USD 27.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Descripción de la vacante

NAPA Auto Parts in Fairfield, CA is seeking a Senior Store Pro to deliver accurate, courteous service across in-store, phone, and dealer shop interactions. The role relies on strong product knowledge, accurate parts identification, and effective guidance to customers and team members.

You will support inventory, order fulfillment, and efficient logistics while upholding store standards and policies in a fast-paced environment.

Formación

• High School Diploma or equivalent.
• Strong communication, interpersonal, and organizational skills.
• Ability to identify part numbers and product codes accurately.
• Customer-focused mindset in a fast-paced environment.
• Maintain professionalism under pressure.

Responsabilidades

• Provide prompt, professional, courteous service in-store, by phone, and for dealer shops.
• Accurately identify, source, and process parts orders using catalog and POS systems.
• Advise customers on technical product questions and recommend solutions.
• Maintain knowledge of products, warranties, and store policies.
• Support inventory control, stock orders, and store presentation.
• Coordinate deliveries and assist with logistics and fulfillment.

Conocimientos

Communication skills

Part number identification

Customer service

Professionalism under pressure

Organization

Educación

High School Diploma or equivalent

ASE Parts Specialist certification

Herramientas

POS systems

Cataloging tools (e.g., TAMS)

Descripción del empleo

NAPA Auto Parts in Fairfield, CA is seeking a Senior Store Pro to deliver accurate, courteous service across in-store, phone, and dealer shop interactions. The role relies on strong product knowledge, accurate parts identification, and effective guidance to customers and team members.

You will support inventory, order fulfillment, and efficient logistics while upholding store standards and policies in a fast-paced environment.