Senior Auto Parts Specialist

Genuine Parts Company; Davenport (IA); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Genuine Parts Company is seeking a Senior Store Pro for its NAPA Retail operations to deliver accurate and courteous service across in-store, phone, and dealer shop channels. The role requires strong automotive parts knowledge and the ability to source the correct parts efficiently.

You will assist with inventory, pricing, and order fulfillment, advise customers on technical questions, and support store operations while maintaining presentation and safety standards.

Formación

• High School diploma or equivalent is required.
• Strong communication, interpersonal, and organizational skills are essential.
• Ability to identify part numbers and product codes accurately.
• Customer-focused mindset with ability to work efficiently in a fast-paced environment.

Responsabilidades

• Provide prompt, professional, and courteous service to customers (in-store, phone, and dealer shops).
• Accurately identify, source, and process parts orders using catalog and POS systems.
• Advise customers on technical product questions and recommend solutions.
• Maintain knowledge of products, warranties, sales programs, and policies.
• Execute sales practices including customer engagement and needs assessment.

Conocimientos

Strong communication & interpersonal

Part numbers identification

Customer-focused mindset

Professionalism under pressure

POS systems familiarity

Cataloging tools familiarity

Manual transmission operation

Educación

High School Diploma or equivalent

Herramientas

POS systems (e.g., TAMS)

Cataloging tools

Descripción del empleo

Genuine Parts Company is seeking a Senior Store Pro for its NAPA Retail operations to deliver accurate and courteous service across in-store, phone, and dealer shop channels. The role requires strong automotive parts knowledge and the ability to source the correct parts efficiently.

You will assist with inventory, pricing, and order fulfillment, advise customers on technical questions, and support store operations while maintaining presentation and safety standards.