Automotive Parts Specialist & Customer Experience

Genuine Parts Company; Williamston (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Genuine Parts Company's NAPA store is hiring a Store Pro who serves as the frontline contact for customers, delivering a high-quality experience while helping retail and wholesale clients find automotive parts and solutions. You will operate POS and catalog systems, assist with inventory, coordinate deliveries, and support team members to maintain fast, accurate service in a busy retail environment.

This role emphasizes strong communication, willingness to learn, and a proactive approach to

Qualifications

• High School Diploma or GED is required.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.

Skills

Customer service

Communication

Problem-solving

Teamwork

Learning attitude

Education

High School Diploma or GED

Tools

POS system

Inventory/catalog tools

Delivery management systems

Job description

Genuine Parts Company's NAPA store is hiring a Store Pro who serves as the frontline contact for customers, delivering a high-quality experience while helping retail and wholesale clients find automotive parts and solutions. You will operate POS and catalog systems, assist with inventory, coordinate deliveries, and support team members to maintain fast, accurate service in a busy retail environment.

This role emphasizes strong communication, willingness to learn, and a proactive approach to