Automotive Parts Specialist — ASE-Certified & Customer‑Driven

Genuine Parts Company; Paso Robles (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k)

Career development

Team culture

Job summary

NAPA, a part store under Genuine Parts Company, is seeking a Parts Professional to deliver prompt, courteous service in-store, by phone, or at the dealer’s shop. You will look up parts in catalogs or POS, process orders with accuracy, and advise customers on solutions to their needs, drawing on technical product knowledge and store policies.

Key duties include greeting customers, resolving issues, and maintaining POS proficiency while supporting inventory and displays.

Qualifications

• High School Diploma or equivalent required.
• Able to establish and maintain good relations with customers via courteous, efficient service.
• Capable of recognizing part numbers and line codes to ensure proper selection and delivery.
• Excellent communication and organizational skills.
• ASE Parts Specialist (automotive) certified preferred.
• Able to operate a vehicle with manual transmission.

Responsibilities

• Greet customers and demonstrate product knowledge.
• Help customers find the right parts and process orders with high accuracy.
• Advise customers on how to meet their needs and resolve questions or issues.
• Maintain knowledge of products, warranties, sales programs, and policies.
• Support store personnel as a resource and participate in training as needed.
• Handle POS tasks, stock orders, and maintain store displays.

Skills

High school diploma

Customer service

Communication skills

Organizational skills

ASE Parts Specialist

Manual transmission driving

Retail hours flexibility

Education

High School Diploma

Tools

TAMS POS system

Catalog lookup

Adding machine

Job description

NAPA, a part store under Genuine Parts Company, is seeking a Parts Professional to deliver prompt, courteous service in-store, by phone, or at the dealer’s shop. You will look up parts in catalogs or POS, process orders with accuracy, and advise customers on solutions to their needs, drawing on technical product knowledge and store policies.

Key duties include greeting customers, resolving issues, and maintaining POS proficiency while supporting inventory and displays.