Senior Automotive Client Success Manager — Remote

JJS Group; Kansas City (MO); Remote; USD 85,000 - 125,000; Full time

Benefits offered by this job

Remote work with core hours

Unlimited PTO

Medical, dental, and vision coverage

401(k) with company match

Annual merit increase

Job summary

JJS Group is seeking a Senior Client Success Manager to oversee a book of dealership clients remotely in the United States with about 25% travel to client sites. You will focus on keeping dealers successful, informed, and loyal, reviewing performance and ad creative, and delivering actionable recommendations.

As a senior team member, you’ll manage a larger portfolio, lead performance reviews, and coordinate with media strategists to move client results forward.

Qualifications

• 3+ years of experience in the automotive industry.
• Solid working knowledge of digital advertising (search, social, display, video).
• Proven relationship skills with dealer principals, general managers, and marketing managers.
• Strong organization and ability to run a full book of accounts independently.

Responsibilities

• Own relationships with a portfolio of dealership clients as their main point of contact.
• Review campaign performance and ad creative, and deliver clear feedback and recommendations to dealers.
• Lead regular performance reviews, both virtually and in person.
• Travel to client dealerships (approximately 25%) to build relationships and present results.
• Partner with media strategists and internal teams to put recommendations into action.
• Manage your full account desk end to end, including follow-up, documentation, and issue resolution.
• Spot at-risk accounts early and take the lead on retention.

Skills

Digital advertising

Relationship management

Account management

Organization

Job description

JJS Group is seeking a Senior Client Success Manager to oversee a book of dealership clients remotely in the United States with about 25% travel to client sites. You will focus on keeping dealers successful, informed, and loyal, reviewing performance and ad creative, and delivering actionable recommendations.

As a senior team member, you’ll manage a larger portfolio, lead performance reviews, and coordinate with media strategists to move client results forward.