Southeast Auto Dealer Success Manager - Remote

OhioX; Brewster Heights (NY); Remote; USD 100,000 - 138,000; Full time

Benefits offered by this job

Competitive compensation with base +$1

Annual equity grants and bonus

401(k) with company match

Employee stock purchase plan (ESPP)

Comprehensive health coverage

Paid time off and holidays

Onsite team meetups

Job summary

Upstart, a digital-first AI lending marketplace, seeks a Senior Dealer Success Manager – Auto Retail for the Southeast. You will drive dealership growth, onboard partners, and serve as the primary advisor, shaping how dealers interact with our product and engineering teams.

You’ll travel up to 50% in your market and collaborate with cross-functional teams to ensure fast delivery of dealer needs while maintaining accurate CRM records. This role supports remote work within the Southeast U.S.

Qualifications

• 5+ years of experience as a Dealer Relationship Manager for an indirect auto finance lender
• Experience in indirect auto finance, F&I, and the dealer finance process
• Experience with Salesforce or a similar CRM/CSM platform
• Ability to travel up to 50% within your market
• Preferred location: Southeast United States (GA, TN, AL, MS)

Responsibilities

• Build and grow your market by meeting with dealership partners in person and virtually
• Lead hands-on onboarding and deliver engaging training sessions for new dealer partners
• Serve as your dealers’ trusted advisor — solving problems, answering questions, and unlocking value
• Partner with cross-functional teams to get dealers what they need, fast
• Keep accurate, up-to-date records of dealer interactions in Salesforce or a similar CRM/CSM platform
• Bring the voice of the dealer to our product and engineering teams, and continuously seek process improvements

Skills

Dealer relationships

Auto finance

Travel readiness

Data analysis

Education

Bachelor’s degree in Sales/Communications or related field

Tools

Salesforce

Job description

Upstart, a digital-first AI lending marketplace, seeks a Senior Dealer Success Manager – Auto Retail for the Southeast. You will drive dealership growth, onboard partners, and serve as the primary advisor, shaping how dealers interact with our product and engineering teams.

You’ll travel up to 50% in your market and collaborate with cross-functional teams to ensure fast delivery of dealer needs while maintaining accurate CRM records. This role supports remote work within the Southeast U.S.