Senior Dealer Success Manager

JJS Group; Kansas City (MO); Remote; USD 85,000 - 125,000; Full time

Benefits offered by this job

Remote work with core hours

Unlimited PTO

Medical, dental, and vision coverage

401(k) with company match

Annual merit increase

Job summary

JJS Group is seeking a Senior Client Success Manager to oversee a book of dealership clients remotely in the United States with about 25% travel to client sites. You will focus on keeping dealers successful, informed, and loyal, reviewing performance and ad creative, and delivering actionable recommendations.

As a senior team member, you’ll manage a larger portfolio, lead performance reviews, and coordinate with media strategists to move client results forward.

Qualifications

• 3+ years of experience in the automotive industry.
• Solid working knowledge of digital advertising (search, social, display, video).
• Proven relationship skills with dealer principals, general managers, and marketing managers.
• Strong organization and ability to run a full book of accounts independently.

Responsibilities

• Own relationships with a portfolio of dealership clients as their main point of contact.
• Review campaign performance and ad creative, and deliver clear feedback and recommendations to dealers.
• Lead regular performance reviews, both virtually and in person.
• Travel to client dealerships (approximately 25%) to build relationships and present results.
• Partner with media strategists and internal teams to put recommendations into action.
• Manage your full account desk end to end, including follow-up, documentation, and issue resolution.
• Spot at-risk accounts early and take the lead on retention.

Skills

Digital advertising

Relationship management

Account management

Organization

Job description

Location: Remote (U.S.) with ~25% travel to client dealerships · Schedule: Full-time, core hours 8:00 a.m.–5:00 p.m. ET Compensation: $85,000–$125,000 base salary (based on experience) + benefits · No sales quota

About Our Client

Our client is a national automotive marketing technology company helping dealerships turn ad spend into real sales, using their own data and ad tech plus a team of expert digital strategists. They offer remote work, unlimited PTO, and a clear path to grow.

The Role

As a Senior Client Success Manager, you'll be the trusted advisor and primary relationship owner for a book of dealership clients. This is not a sales role. Your focus is keeping dealers successful, informed, and loyal. You'll review campaign performance and ad creative, coach dealers on what the results mean, and bring them recommendations that move their business forward. As a senior member of the team, you'll manage a larger portfolio of rooftops and accounts.

What You'll Do

• Own relationships with a portfolio of dealership clients as their main point of contact
• Review campaign performance and ad creative, and deliver clear feedback and recommendations to dealers
• Lead regular performance reviews, both virtually and in person
• Travel to client dealerships (approximately 25%) to build relationships and present results
• Partner with media strategists and internal teams to put recommendations into action
• Manage your full account desk end to end, including follow-up, documentation, and issue resolution
• Spot at-risk accounts early and take the lead on retention

What You Bring

Required

• 3+ years of experience in the automotive industry
• Solid working knowledge of digital advertising (search, social, display, video), with the ability to read performance results and ad creative and advise on them
• Proven relationship skills with dealer principals, general managers, and marketing managers
• Strong organization and the ability to run a full book of accounts independently
• Comfort with approximately 25% travel
• Authorized to work in the U.S. and based in the U.S.

Nice to Have

• Vendor, agency, ad-tech, or OEM-side experience working with dealerships (strongly preferred)
• Experience in client success, account management, or performance consulting for automotive marketing
• $85,000–$125,000 base salary, based on experience
• No sales quota; focus on relationships and results
• Remote work with consistent core hours
• Unlimited PTO
• Medical, dental, and vision coverage
• 401(k) with company match
• Annual merit increase reviews

Our client is an equal opportunity employer.