Remote Client Success Manager - Automotive Growth

Sellchology; Atlanta (GA); Hybrid; USD 40.000 - 65.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

No evenings or weekends

Paid holidays

Paid time off

Remote work 70-80%

Zusammenfassung

Sellchology is seeking a client success professional to support automotive dealer clients using Sellchology training services. This full-time role is remote with occasional onsite visits and occasional travel, offering a work‑from‑home setup and a stable schedule.

You will nurture relationships with dealer leadership, respond to inquiries via phone, email, social channels and in person, and guide teams through training materials to boost performance.

Qualifikationen

• At least 2 years in the retail automotive industry (BDC, sales, management or vendor).
• At least 1 year in a supervisory or leadership role.
• Proven ability to build and maintain customer relationships.
• Strong communication skills, both verbal and written.
• Ability to plan daily work, manage time, and work from home.

Aufgaben

• Foster and maintain relationships with dealer clients with minimal supervision.
• Provide support via phone, social media, text, email and onsite visits.
• Guide managers and sales teams through training material to meet needs.
• Identify opportunities for engagement within training content and coaching resources.
• Manage client inquiries promptly and professionally.
• Moderate a private coaching group on Facebook and support events in Atlanta.

Kenntnisse

Customer service

Communication

Leadership

Time management

Remote work

Relationship building

Tools

Outlook

Word

Excel

Facebook Groups

Jobbeschreibung

Sellchology is seeking a client success professional to support automotive dealer clients using Sellchology training services. This full-time role is remote with occasional onsite visits and occasional travel, offering a work‑from‑home setup and a stable schedule.

You will nurture relationships with dealer leadership, respond to inquiries via phone, email, social channels and in person, and guide teams through training materials to boost performance.