Senior Auto Service Advisor: High Earnings & Benefits

Herb Chambers Honda of Burlington; Norwood (MA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid time off

Health insurance

401k with company match

Employee discounts

Job summary

Herb Chambers Honda of Burlington seeks an Experienced Automotive Service Advisor to join our service team. The role involves greeting customers, presenting recommended services, and building rapport to promote customer satisfaction and retention.

The successful candidate will work in a fast-paced dealership environment, manage estimates and repair timelines, and adhere to manufacturer guidelines while delivering excellent guest experiences. Prior service-advisor experience is highly preferred.

Qualifications

• Experience as a Service Advisor preferred.
• Strong customer-facing and sales skills are essential.
• Proficiency with service-writing processes and dealer software.

Responsibilities

• Greet customers, gather vehicle information, and schedule service visits.
• Promote and explain maintenance recommendations and services.
• Provide accurate repair estimates and communicate timelines to customers.
• Follow warranty guidelines and ensure CSI targets are met.
• Maintain professional conduct and comply with policies and laws.

Skills

Customer service

Phone skills

Computer skills

Sales experience

Automotive service advisory

Job description

Herb Chambers Honda of Burlington seeks an Experienced Automotive Service Advisor to join our service team. The role involves greeting customers, presenting recommended services, and building rapport to promote customer satisfaction and retention.

The successful candidate will work in a fast-paced dealership environment, manage estimates and repair timelines, and adhere to manufacturer guidelines while delivering excellent guest experiences. Prior service-advisor experience is highly preferred.