Senior Auto Claims Specialist - In-Office

Farm Family; Omaha (NE); Hybrid; USD 34,000 - 39,000; Full time

Job summary

Farm Family in Omaha, NE is seeking a Senior Claims Representative to handle non-injury auto liability claims in office. The role covers investigation, evaluation, negotiation and settlement, with support from other departments as needed. Albany consideration is noted, but this is an in-office position with scheduled hours.

Strong communication, negotiation and time management are essential. You will inspect claims, coordinate experts, maintain records, and ensure compliance with regulations

Qualifications

• Two years’ experience in claims, insurance, or customer-focused role.
• Must obtain state licenses and maintain CE requirements.
• Strong execution focus and ability to work independently.

Responsibilities

• Investigate, evaluate and negotiate non-injury auto liability claims.
• Coordinate experts, inspect losses, and document file activity.
• Record hours, maintain reserves and ensure regulatory compliance.
• Communicate clearly with clients, brokers and internal teams.

Skills

Claims knowledge

Customer service

Negotiation

Communication

Time management

MS Office

Education

Bachelor's degree preferred

Tools

Guidewire ClaimsCenter

MS Office Suite

Job description

Farm Family in Omaha, NE is seeking a Senior Claims Representative to handle non-injury auto liability claims in office. The role covers investigation, evaluation, negotiation and settlement, with support from other departments as needed. Albany consideration is noted, but this is an in-office position with scheduled hours.

Strong communication, negotiation and time management are essential. You will inspect claims, coordinate experts, maintain records, and ensure compliance with regulations