Senior AML Production Support Leader

Michael Page; Charlotte (NC); Hybrid; USD 175.000 - 220.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits package

Performance-based incentives

Zusammenfassung

Michael Page is seeking a Senior Technology Manager to lead AML Production Support for a major global financial institution. The role requires a proven technology leader with AML domain expertise and enterprise production support experience, capable of influencing stakeholders across technology, risk management, compliance, and business teams.

The successful candidate will oversee a team of ~20 professionals, ensuring stability, resiliency, performance, governance, and operational excellence

Qualifikationen

• 10+ years of technology leadership experience within large, complex financial services environments.
• Strong Anti-Money Laundering (AML) domain expertise, including experience supporting AML, Financial Crimes, KYC/CDD, Sanctions, or Transaction Monitoring platforms.
• Proven background leading Application Production Support, Technology Operations, or Application Support organizations.
• Demonstrated experience managing and developing teams, including leaders and individual contributors.
• Outstanding communication and stakeholder management skills with the ability to influence at senior levels.
• Experience partnering with Risk Management, Compliance, Audit, and business stakeholders.
• Strong understanding of operational resiliency, governance, controls, and regulatory requirements.
• Working knowledge of ITIL processes including Incident, Problem, and Change Management.

Aufgaben

• Lead AML Production Support with a focus on stability, resiliency, and availability of critical platforms.
• Manage a team of ~20 direct and indirect reports across production support and operations.
• Drive incident, problem, change, capacity, and event management for mission-critical AML systems.
• Partner with Risk, Compliance, Technology, Audit, and business stakeholders to align on priorities and risk remediation.
• Communicate risks and remediation plans to senior stakeholders.
• Ensure regulatory, governance, and control requirements are consistently met.
• Contribute to roadmaps and long-term operational strategy.

Kenntnisse

AML domain expertise

Technology leadership

Stakeholder management

Incident management

Change management

Problem management

Governance

Jobbeschreibung

Michael Page is seeking a Senior Technology Manager to lead AML Production Support for a major global financial institution. The role requires a proven technology leader with AML domain expertise and enterprise production support experience, capable of influencing stakeholders across technology, risk management, compliance, and business teams.

The successful candidate will oversee a team of ~20 professionals, ensuring stability, resiliency, performance, governance, and operational excellence