Senior Technology Manager, AML Production Support

Michael Page; Jersey City (NJ); Hybrid; USD 175,000 - 220,000; Full time

Benefits offered by this job

Comprehensive benefits

Performance-based incentives

Job summary

Michael Page is seeking a Senior Technology Manager to lead an AML Production Support organization for a major global financial institution in Jersey City. The role combines AML expertise with enterprise production support, and requires influencing stakeholders across technology, risk, compliance, and business teams.

You will oversee roughly 20 professionals, drive stability, resiliency, governance, and incident management for AML platforms, and partner with risk, compliance, audit and

Qualifications

• 10+ years of technology leadership in large financial services.
• Strong AML domain expertise across AML/Sanctions/CKYC platforms.
• Experience leading Production/Technology Operations teams.
• Proven track record developing teams and leaders.
• Excellent communication and senior stakeholder influence.
• Experience partnering with Risk, Compliance, Audit and business units.
• Understanding of operational resiliency, governance and controls.
• Knowledge of ITIL processes including Incident, Problem and Change.

Responsibilities

• Lead, coach, and develop a high-performing AML Production Support team.
• Manage approximately 20 direct and indirect reports across support and operations.
• Drive stability, resiliency, availability, and incident management for AML platforms.
• Partner with Risk Management, Compliance, Technology, Audit and business stakeholders.
• Lead Incident, Problem, Change, Capacity, and Event Management.
• Communicate risks, issues, and remediation plans to senior stakeholders.
• Ensure regulatory, governance, and control requirements are met.
• Develop strategies to improve platform performance and service reliability.
• Contribute to technology roadmaps and long-term operational strategy.

Skills

Technology leadership

AML domain expertise

Stakeholder management

Team development

Communication

ITIL knowledge

Job description

We are seeking a Senior Technology Manager to lead AML Production Support for a major global financial institution. This role requires a proven technology leader who combines deep Anti-Money Laundering expertise with enterprise production support experience and the ability to influence stakeholders across technology, risk management, compliance, and business teams.

Our client is a leading global financial institution with a strong reputation for innovation, operational excellence, risk management, and regulatory compliance. The organization invests heavily in technology and provides a collaborative environment where senior leaders have direct impact on enterprise-wide strategy, resiliency, and business outcomes.

Description

An exciting opportunity for an experienced Senior Technology Manager to lead a large AML Production Support organization responsible for critical financial crime and regulatory technology platforms.

The successful candidate will oversee a team of approximately 20 professionals and be responsible for ensuring stability, resiliency, performance, governance, and operational excellence across AML applications supporting the business.

Key Responsibilities

• Lead, coach, and develop a high-performing AML Production Support team.
• Manage approximately 20 direct and indirect reports across application support and operations functions.
• Drive application stability, resiliency, availability, and incident management for mission-critical AML platforms.
• Partner closely with Risk Management, Compliance, Technology, Audit, and business stakeholders.
• Lead Incident, Problem, Change, Capacity, and Event Management processes.
• Build strong relationships with senior stakeholders and effectively communicate risks, issues, and remediation plans.
• Ensure regulatory, governance, and control requirements are consistently met.
• Develop strategies that improve platform performance, operational efficiency, and service reliability.
• Contribute to technology roadmaps and long-term operational strategy.

Profile

The Successful Applicant

• 10+ years of technology leadership experience within large, complex financial services environments.
• Strong Anti-Money Laundering (AML) domain expertise, including experience supporting AML, Financial Crimes, KYC/CDD, Sanctions, or Transaction Monitoring platforms.
• Proven background leading Application Production Support, Technology Operations, or Application Support organizations.
• Demonstrated experience managing and developing teams, including leaders and individual contributors.
• Outstanding communication and stakeholder management skills with the ability to influence at senior levels.
• Experience partnering with Risk Management, Compliance, Audit, and business stakeholders.
• Strong understanding of operational resiliency, governance, controls, and regulatory requirements.
• Working knowledge of ITIL processes including Incident, Problem, and Change Management.
• Experience within highly regulated financial institutions preferred.

Location & Working Model

• Jersey City, NJ.
• Hybrid model: 4 days per week in-office and 1 day remote.
• Following approximately six months in the role, the schedule may transition to 3 days in-office and 2 days remote.

Job Offer

• Permanent position.
• Base salary of $175,000 - $220,000.
• Opportunity to lead a highly visible AML technology function.
• Significant interaction with senior technology, risk, compliance, and business leadership.
• Strong career progression within a globally recognized financial institution.
• Comprehensive benefits package and performance-based incentives.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.