Senior Airport Operations Leader

United Ground Express, Inc.; Denver (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flight privileges

Discount program

Vacation & Sick Time

Medical plan options

401(k)

Paid training

Job summary

United Ground Express, Inc. is seeking a Senior Supervisor to lead frontline airport operations, coaching staff to deliver safe, reliable, and top-quality service daily. You’ll balance people leadership with operational excellence, maintain safety and quality standards, and stay calm under changing conditions.

You will coach, monitor staffing, and ensure employees are trained and prepared. A strong focus on customer service, effective communication, and relationship building is essential to meet

Qualifications

• High School Diploma and previous supervisory experience.
• Ability to work independently in a fast-paced operational environment.
• Strong communication, leadership and problem-solving skills.
• Must maintain a valid US state driver’s license.
• Proficiency with MS Office applications.

Responsibilities

• Provide coaching and direction to station personnel to achieve performance and quality targets.
• Ensure safety requirements are met and safety standards are followed.
• Oversee scheduling and staffing levels to meet performance goals.
• Create a positive work environment with strong employee relations.
• Lead by example to deliver exceptional customer service during high volume periods.
• Record and report injuries, incidents, and service issues promptly.
• Maintain operations to be safe, dependable, and efficient at all times.

Skills

Supervisory leadership

Independent working

Dynamic environment

Analytical thinking

Communication

Problem solving

Organization & planning

Leadership & coaching

Valid US driver's license

MS Office

Education

High School Diploma

Tools

MS Office

Job description

United Ground Express, Inc. is seeking a Senior Supervisor to lead frontline airport operations, coaching staff to deliver safe, reliable, and top-quality service daily. You’ll balance people leadership with operational excellence, maintain safety and quality standards, and stay calm under changing conditions.

You will coach, monitor staffing, and ensure employees are trained and prepared. A strong focus on customer service, effective communication, and relationship building is essential to meet