Airport Operations Supervisor

PrimeFlight Aviation; Carolina (PR); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Growth opportunities

Job summary

PrimeFlight Aviation is seeking a proactive Supervisor to lead airport operations staff across ground crew, customer service, and maintenance teams. You will supervise daily activities, uphold safety standards, and ensure compliant, efficient service delivery in a fast-paced environment.

Applicants should have supervisory experience, strong communication skills, and the ability to manage multiple priorities while coordinating with other departments to keep operations running smoothly and safely.

Qualifications

• 18 years of age or older
• Must be legally authorized to work in the country of employment
• Ability to read, write, speak, and understand English
• Must have reliable transportation
• Supervisory or leadership experience preferred
• Strong organizational and communication skills
• Ability to manage multiple priorities in a fast-paced airport environment
• Commitment to safety, compliance, and operational excellence

Responsibilities

• Supervise and lead airport staff, including ground crew, customer service representatives, and maintenance personnel
• Ensure safe and efficient airport operations in compliance with company policies and regulatory standards
• Provide hands-on leadership and support to promote teamwork, accountability, and performance excellence
• Manage staff schedules, assignments, and workload distribution to optimize operational efficiency
• Conduct regular team meetings to communicate goals, expectations, and operational updates
• Train and onboard new employees, ensuring proper instruction and safety orientation
• Enforce company policies and procedures, addressing non-compliance issues promptly and professionally
• Maintain accurate documentation related to attendance, performance evaluations, and incident reporting
• Collaborate with other airport departments to coordinate operations and resolve challenges
• Handle escalated customer inquiries and complaints with professionalism and timely resolution
• Conduct performance evaluations and provide constructive coaching to team members
• Identify operational improvement opportunities and implement efficiency-enhancing initiatives
• Ensure equipment and vehicles are properly maintained to prevent operational downtime
• Manage inventory levels and coordinate replenishment of supplies
• Assist with budget preparation and cost control efforts
• Monitor compliance with security procedures and report incidents or breaches
• Participate in emergency response and crisis management activities as required
• Promote a proactive safety culture and encourage reporting of hazards and concerns
• Stay informed of industry developments and best practices to support continuous improvement
• Serve as a liaison to senior management, providing updates on operational performance and challenges
• Demonstrate strong problem-solving, customer service, interpersonal, and oral communication skills
• Apply logic and understanding to carry out instructions furnished in written, oral, or diagram form
• Work effectively in an airport environment around aircraft and moving equipment
• Perform any additional duties as assigned by management

Skills

Supervisory experience

Communication skills

Airport operations

Team leadership

Job description

PrimeFlight Aviation is seeking a proactive Supervisor to lead airport operations staff across ground crew, customer service, and maintenance teams. You will supervise daily activities, uphold safety standards, and ensure compliant, efficient service delivery in a fast-paced environment.

Applicants should have supervisory experience, strong communication skills, and the ability to manage multiple priorities while coordinating with other departments to keep operations running smoothly and safely.