Senior Airport Operations Leader

United Ground Express; Denver (CO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flight privileges

Discount on tickets

Vacation and sick time

Medical plan options

Job summary

United Ground Express is seeking a Senior Supervisor to lead frontline airport operations, coaching and supporting the team to deliver safe, reliable service. You will oversee daily staffing, monitor performance, and foster a positive work environment to ensure success at the station and for customers.

The role balances people leadership with operational excellence, requiring decision-making, relationship-building, and a calm demeanor under pressure.

Qualifications

• High School Diploma and prior supervisory experience required.
• Ability to work independently in a dynamic operational environment.
• Strong communication and interpersonal skills are essential.
• Must possess and maintain a valid US state driver’s license.
• Proficiency with MS Office applications.
• Flexible schedule including weekends and holidays as assigned.
• Ability to stand, lift up to 70 lbs and work outdoors in all weather conditions.

Responsibilities

• Provide coaching and direction to station personnel to meet or exceed performance expectations.
• Ensure compliance with safety requirements and quality standards.
• Oversee scheduling and staffing to achieve staffing levels and performance goals.
• Foster a positive work environment with strong employee relations.
• Maintain calm leadership during high-volume or irregular operations.
• Ensure proper training and assignment of duties for all employees.
• Report and process injuries, incidents, and customer service issues.

Skills

Supervisory experience

Independent work

Communication skills

Leadership

MS Office

Flexibility

Physical stamina

Education

High School Diploma

Job description

United Ground Express is seeking a Senior Supervisor to lead frontline airport operations, coaching and supporting the team to deliver safe, reliable service. You will oversee daily staffing, monitor performance, and foster a positive work environment to ensure success at the station and for customers.

The role balances people leadership with operational excellence, requiring decision-making, relationship-building, and a calm demeanor under pressure.