Senior AIOps Engineer (ServiceNow) – Contract-to-Hire

Software Resources, Inc.; Phoenix (AZ); In loco; USD 140.000 - 200.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Short-term disability

AD&D insurance

Descrizione del lavoro

Software Resources is partnering with a major Phoenix-based company to hire a Principal Engineer I specializing in AIOps and ServiceNow. The role emphasizes hands-on development, micro-certifications, and leading a team to deliver secure and reliable solutions in a complex environment.

You will collaborate with sponsors, refine requirements, mentor junior engineers, and present IT narratives to stakeholders, with a 4-day on-site schedule and remote Fridays, for a 6+ month contract to hire.

Competenze

• 5+ years of hands-on ServiceNow experience.
• Hands-on development experience with ServiceNow required.
• Basic observability and associated tooling knowledge.
• Experience integrating Dynatrace, AppDynamics, Datadog, New Relic, Splunk or Elastic.
• 4 ServiceNow Micro-Certs for AIOps/Health Log Analytics/Cloud Observability.

Mansioni

• Provide SME expertise in the domain and adjacent areas to ensure safe, secure, compliant and reliable solutions.
• Identify development and support needs and take on large, complex design responsibilities.
• Engage with project sponsors to refine requirements and objectives of targeted solutions.
• Facilitate dialogue across teams and ensure collaboration beyond your domain.
• Develop effective presentations for IT audiences and mentor junior engineers.

Conoscenze

ServiceNow (5y)

Hands-on development

Observability basics

Integrations

AIOps certs

Descrizione del lavoro

Software Resources is partnering with a major Phoenix-based company to hire a Principal Engineer I specializing in AIOps and ServiceNow. The role emphasizes hands-on development, micro-certifications, and leading a team to deliver secure and reliable solutions in a complex environment.

You will collaborate with sponsors, refine requirements, mentor junior engineers, and present IT narratives to stakeholders, with a 4-day on-site schedule and remote Fridays, for a 6+ month contract to hire.