Lead ServiceNow Developer - AIOps and ITOM
Perficient
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Descrizione del lavoro
Perficient is seeking a Lead ServiceNow Developer to join our Atlanta team. You will guide the design, implementation, and delivery of ServiceNow solutions, collaborating with architects and developers to translate business needs into technical outcomes.
This role focuses on ITSM and ITOM transformations, leveraging observability and automation to improve efficiency and business value across client projects.
Mansioni
- Lead and guide the design, implementation, and delivery of ServiceNow solutions across client projects.
- Collaborate with solution architects and developers to translate business requirements into technical designs and deployed applications.
- Drive IT Service Management (ITSM) and IT Operations Management (ITOM) transformation initiatives using modern observability, AI/ops, and automation.
Descrizione del lavoro
We currently have a career opportunity for a Lead ServiceNow Developer to join our team. As a ServiceNow Lead Technical Consultant, you will participate in all aspects of the software development lifecycle including estimating, technical design, implementation, documentation, testing, deployment, and support of applications developed for our clients. You will work closely with solution architects and developers to translate business requirements, wireframes, and creative designs into functional and technical solutions. In this role, you will also play a key part in IT Service Management (ITSM) and IT Operations Management (ITOM) transformation initiatives, leveraging modern observability, AIOps, and automation capabilities to drive operational efficiency and business value. Perficient is always looking for the best and brightest talent. We are a rapidly growing global digital consulting leader transforming the world’s largest enterprises and brands. You’ll work with cutting-edge technologies, expand your skills, and collaborate with a diverse, global team.
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