Sr. ServiceNow Developer / Platform Engineer - Reston, Virginia

MissionHires; Reston (VA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Stock options

Bonus

Comprehensive benefits

Job summary

MissionHires seeks a Senior ServiceNow Developer / Platform Engineer in Reston, VA. The role requires 10+ years in ServiceNow with expertise in ITSM and CMDB. This hybrid position encourages innovation and leadership across multiple IT modules.

Responsibilities include defining platform strategy, leading technical teams, and ensuring compliance with organizational standards. Ideal candidates must be US Citizens or Green Card holders with strong communication skills and a willingness to collaborate with executives and cross-functional teams.

Qualifications

• 10+ years of hands-on ServiceNow platform development experience.
• Strong understanding of ITSM, ITAM, and CMDB processes.
• Proven architecture and design experience including workflows and complex integrations.

Responsibilities

• Lead overall ServiceNow platform architecture and solution design.
• Drive end-to-end implementations across various modules.
• Create and maintain solution documentation and training materials.

Skills

ServiceNow platform development

ITSM expertise

CMDB knowledge

Leadership

API/Integration skills

Agile delivery methodologies

Education

Bachelor’s degree in IT or related field

Tools

ServiceNow

Perl/Python

Job description

MissionHires is partnering with a $1.5B+ global, publicly traded leader in internet infrastructure and cybersecurity to hire a Senior ServiceNow Developer / Platform Engineer. In this hybrid Reston, VA role (2 days/week onsite), you will own platform strategy, architecture, and end-to-end delivery across ITSM, ITAM, CMDB, SecOps, GRC, and more—driving innovation, scalability, governance, and measurable business outcomes. Ideal candidates bring 10+ years of ServiceNow engineering leadership, deep hands‑on development and integration expertise, and the ability to influence executive stakeholders. Competitive compensation includes stock options, bonus, ESPP, and comprehensive benefits. US Citizens/GC only; sponsorship unavailable.

Responsibilities

• Lead overall ServiceNow platform architecture and solution design aligned to business goals and best practices
• Define and own the ServiceNow platform roadmap ensuring scalability, performance, stability, and audit compliance
• Drive end-to-end implementations across Core, ITSM, ITAM, CMDB, SecOps, GRC, TPRM, and related modules
• Design and optimize workflows, integrations, and custom modules/apps to extend platform capabilities
• Manage platform upgrades and ensure adherence to enterprise security and compliance standards
• Provide technical guidance for configuration, customization, scripting, and Service Portal development
• Establish technical governance, coding standards, and platform best practices
• Create and maintain solution documentation, technical/process knowledge bases, and training materials
• Mentor and guide ServiceNow engineers; foster a collaborative, high-performance culture
• Partner with cross-functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and value
• Engage executive leadership to translate objectives into measurable ServiceNow solutions
• Coordinate project status, risks, and milestones with ServiceNow team management
• Implement DevOps practices for ServiceNow automation and CI/CD where applicable
• Continuously improve platform performance and operational efficiency; meet strict deadlines
• Stay current on ServiceNow releases and trends; proactively apply new capabilities
• Cultivate a safe environment for experimentation and innovation to solve organizational challenges

Requirements

• 10+ years of hands‑on ServiceNow platform development experience with deep expertise in ITSM, ITAM, and CMDB
• Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident, Problem, and Change processes
• Proven architecture and design experience including workflows, custom apps, and complex integrations
• Demonstrated leadership of technical teams through full project lifecycles on large-scale initiatives
• Expert scripting within ServiceNow and Service Portal; strong API/Integration Hub/Spokes integration skills
• Ability to balance out-of-the-box vs. custom solutions; understand attribute impacts on functionality
• Experience with Agile, Scrum, and Kanban delivery methodologies
• Excellent communication skills to present complex technical concepts to business leaders and stakeholders
• Experience with SecOps, GRC, ITOM is a plus
• Perl/Python programming in Linux environment is a plus
• Must reside within a reasonable commute to Reston, VA or be motivated to relocate prior to start (hybrid 2x/week onsite; remote or delayed relocation not available)
• US Citizen or Green Card holder; sponsorship not available
• Bachelor’s degree in IT, Business, or related field preferred or equivalent work experience
• Preferred certifications: ServiceNow CIS (ITSM, ITAM or similar), CSA, CAD, ITIL v3/v4, Certified Technical Architect (CTA)