Senior AIOps & Agentic Operations Leader

Accenture; Saint Petersburg (FL); On-site; USD 150,000 - 320,000; Full time

Job summary

Accenture is seeking a Senior Manager, AIOps & Agentic Operations Advisory to guide large enterprises from reactive operations to automation-first delivery. You will translate deep run experience into a CIO-level vision and actionable delivery plans that cross-functional teams can execute.

The role emphasizes hands-on operations leadership, designing agentic architectures, and shaping governance for intelligent operations across multi-cloud environments. Travel will be required.

Qualifications

• 8+ years of progressive IT operations experience.
• 8+ years in a leadership role with accountability for performance/delivery.
• 3+ years designing and delivering AIOps, automation, or intelligent operations programs.
• Bachelor’s degree or equivalent (minimum 12 years) work experience (or 6 years with Associate’s).

Responsibilities

• Design AIOps and agentic architectures grounded in real enterprise run experience.
• Frame the CIO-focused vision and business case for automation.
• Build phased roadmaps, workstream structures, and operating model transitions.
• Assess automation opportunities and prioritize based on production viability.
• Lead operating model transitions with new agent roles and human oversight.
• Support business development with client workshops and credible proposals.
• Provide thought leadership on agentic AI readiness and governance.

Skills

AIOps design

Operations credibility

Automation delivery

Executive advisory

Education

Bachelor’s degree or equivalent

Tools

Dynatrace

Datadog

Splunk

OpenTelemetry

Job description

Accenture is seeking a Senior Manager, AIOps & Agentic Operations Advisory to guide large enterprises from reactive operations to automation-first delivery. You will translate deep run experience into a CIO-level vision and actionable delivery plans that cross-functional teams can execute.

The role emphasizes hands-on operations leadership, designing agentic architectures, and shaping governance for intelligent operations across multi-cloud environments. Travel will be required.