Senior AI Solutions Architect for Customer Success

Klaviyo; San Francisco (CA); On-site; USD 112,000 - 168,000; Full time

Benefits offered by this job

Health benefits

Wellbeing benefits

Job summary

Klaviyo in San Francisco is seeking an AI Solutions Architect to accelerate how our Customer Success organization uses AI to operate smarter and deliver impact. This role blends applied AI, solutions architecture, and enablement, turning business challenges into practical AI solutions with cross-functional collaboration.

You will build AI-powered prototypes, connect data sources via APIs, design end-to-end workflows, and help teams use Claude, ChatGPT, and other tools effectively by developing

Qualifications

• 4+ years of experience in AI solutions or related technical roles.
• Hands-on experience with Claude or leading LLM platforms.
• Experience integrating AI with APIs and internal systems.
• Strong prototyping and iterative development based on feedback.

Responsibilities

• Identify high-impact AI opportunities with Success leaders and roadmap outcomes.
• Build AI prototypes and workflows with Claude/LLMs to validate solutions.
• Connect AI systems via APIs and data sources for end-to-end workflows.
• Create docs, guides, and run enablement sessions to boost AI fluency.
• Stay current on AI capabilities and best practices.

Skills

AI solutions

Claude / LLM platforms

APIs integration

Prototyping & iteration

Tools

Claude

Job description

Klaviyo in San Francisco is seeking an AI Solutions Architect to accelerate how our Customer Success organization uses AI to operate smarter and deliver impact. This role blends applied AI, solutions architecture, and enablement, turning business challenges into practical AI solutions with cross-functional collaboration.

You will build AI-powered prototypes, connect data sources via APIs, design end-to-end workflows, and help teams use Claude, ChatGPT, and other tools effectively by developing