Senior AI Solutions Architect - Enterprise Deployments

ServiceNow; San Francisco (CA); Presencial; USD 143 000 - 243 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health plans

401(k) plan with company match

Employee ESPP

Matching donations

Flexible time away plan

Family leave programs

Resumo da oferta

ServiceNow is seeking a customer-facing Solutions Engineer to own the end-to-end technical relationship with enterprise customers and translate complex business challenges into high-impact AI solutions built on the Moveworks Platform. This field-based role involves traveling up to 25% and collaborating with internal engineering and product teams.

You will design, integrate, and implement AI-driven solutions across customer ecosystems, including ServiceNow, Workday, Okta, and Jira, while guiding

Qualificações

• 5+ years of experience in a customer-facing technical role.
• Experience integrating AI into work processes or workflows.
• Willingness to travel up to 25%.

Responsabilidades

• Own technical relationships with 5–8 enterprise customers and drive adoption across Moveworks implementations.
• Architect and deliver AI solutions leveraging Moveworks Platform.
• Design and build secure integrations with customer enterprise systems (ServiceNow, Workday, Okta, Jira).
• Advise on AI roadmap and upskill customer teams to operate the platform.

Conhecimentos

AI integration experience

Customer-facing technical role

Cross-functional collaboration

Ferramentas

Enterprise platforms (ServiceNow/Jira/Workday/Okta)

Descrição da oferta de emprego

ServiceNow is seeking a customer-facing Solutions Engineer to own the end-to-end technical relationship with enterprise customers and translate complex business challenges into high-impact AI solutions built on the Moveworks Platform. This field-based role involves traveling up to 25% and collaborating with internal engineering and product teams.

You will design, integrate, and implement AI-driven solutions across customer ecosystems, including ServiceNow, Workday, Okta, and Jira, while guiding