Senior AI Solution Consultant – Pre-Sales & Cloud APIs

ServiceNow; Oregon; Hybrid; USD 169,000 - 278,000; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP

Flexible time away

Family leave programs

Job summary

Moveworks, now part of ServiceNow, seeks a Solution Consultant to guide sales cycles with deep AI, cloud, and API expertise. You will lead workshops, demos, and strategic programs for top accounts, collaborating with product and sales teams to tailor solutions that fit customer needs.

You will travel as needed to engage customers, partners, and events, while shaping product feedback and reusable assets for the team.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem-solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry.
• A solid understanding of cloud architecture and RESTful APIs. Scripting or coding experience is beneficial to build prototypes of bespoke customer use‑cases and integrations into systems unsupported by out‑of‑box Moveworks connectors. Familiarity with RPA, iPaaS, low‑code/no‑code tools is a plus.
• 10+ years of pre‑sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
• Experience working collaboratively with product management, product marketing, partners, and professional services.
• Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence.
• Travel, as necessary.

Responsibilities

• The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product‑specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
• Support product sales as a technical and domain expert of a client‑facing sales team that pursues customers and prospects across multiple industry markets.
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.
• Develop client partner relationships.
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement.
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
• Share and learn best practices and re‑usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.

Skills

AI integration

Cloud architecture

RESTful APIs

Scripting/prototyping

Pre-sales experience

Team collaboration

Travel

Tools

Moveworks connectors

Cloud software

Job description

Moveworks, now part of ServiceNow, seeks a Solution Consultant to guide sales cycles with deep AI, cloud, and API expertise. You will lead workshops, demos, and strategic programs for top accounts, collaborating with product and sales teams to tailor solutions that fit customer needs.

You will travel as needed to engage customers, partners, and events, while shaping product feedback and reusable assets for the team.