Senior AI Platform DevOps Engineer - Remote

ServiceNow; Austin (TX); Remote; USD 180,000 - 240,000; Full time

Job summary

ServiceNow Flow by ServiceNow is building an AI-native platform and tooling to automate enterprise workflows. You will own the AWS-backed infrastructure, the delivery pipeline, and the secure execution plane that runs customer automations.

You’ll write infrastructure and product-related code in TypeScript and help shape the future of a scalable AI-enabled service desk. You’ll collaborate across teams, maintain strong security gates, and mentor colleagues while delivering reliable, cost-aware

Qualifications

• Extensive experience integrating AI into workflows and processes.
• Hands-on fluency with AI-assisted development and scalable infrastructure.

Responsibilities

• Own AWS platform and infrastructure as code definitions.
• Lead end-to-end delivery and CI verification pipelines.
• Operate production databases with capacity planning and backups.
• Write infrastructure and delivery code in TypeScript.

Skills

DevOps leadership

Cloud architecture

TypeScript

CI/CD practices

AI-enabled workflows

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

PostgreSQL

AWS CDK

Pulumi

GitHub Actions

Job description

ServiceNow Flow by ServiceNow is building an AI-native platform and tooling to automate enterprise workflows. You will own the AWS-backed infrastructure, the delivery pipeline, and the secure execution plane that runs customer automations.

You’ll write infrastructure and product-related code in TypeScript and help shape the future of a scalable AI-enabled service desk. You’ll collaborate across teams, maintain strong security gates, and mentor colleagues while delivering reliable, cost-aware