Senior DevOps Engineer: AI Runtime & Secure Cloud Platform

ServiceNow

United States

Remote

USD 150,000 - 190,000

Full time

3 days ago

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Job summary

ServiceNow is seeking an experienced platform engineer to own the AWS-based Flow runs, containerized services, and managed PostgreSQL. You will drive end-to-end delivery with CI verification, release promotion, and gated rollouts, ensuring robust and scalable operations.

You will operate the production database with migrations, capacity planning, and backups, enforce security gates in the delivery pipeline, and oversee the AI runtime including model routing, credential management, and cost

Qualifications

Experience operating cloud-based platforms and services on AWS.
Strong understanding of continuous integration and delivery pipelines.
Ability to design and maintain containerized environments using Docker/Kubernetes.
Experience mentoring teammates and participating in on-call rotations.

Responsibilities

Own the AWS-based Flow platform including containerized services and managed PostgreSQL.
Deliver end-to-end with CI verification, release promotion, and gated rollouts.
Operate the production database with migrations, capacity planning, and backups.
Own security gates in the delivery pipeline and enforce least-privilege access.
Manage AI runtime operations including model routing, credentials, and cost attribution.
Mentor colleagues, contribute to design and implementation, and handle on-call duties.