Senior AI Onboarding & Implementation Lead

Reveille Technologies,Inc; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Reveille Technologies,Inc seeks a Senior Technical Onboarding & Implementation Lead to own end-to-end onboarding for enterprise customers. You will define milestones, scope, and success metrics while coordinating with customer engineering, DevOps, and security teams post-sale.

You will drive structured deployment plans, flag blockers, and ensure rapid First Time to Value, collaborating with Sales, Support, Product, and Engineering to create reusable playbooks and templates for repeatable success.

Qualifications

• Hands-on experience building, integrating, or deploying AI systems/applications.
• Experience with enterprise deployments (on-prem, hybrid cloud, or multi-tenant SaaS).
• Experience in regulated industries and communicating with senior stakeholders.

Responsibilities

• Lead end-to-end technical onboarding and implementations for enterprise customers, defining milestones, scoping, architecture alignment, and success metrics.
• Serve as the primary technical point of contact for customer engineering, DevOps, and security teams post-sale.
• Execute structured implementation plans to achieve rapid First Time to Value while flagging blockers and scope risks.
• Partner with Sales, Engineering, Customer Support, and Product teams for smooth handoffs and feedback loops.
• Author reusable implementation playbooks, architecture templates, onboarding runbooks, and best-practice guides.
• Collaborate to standardize processes and improve deployment success across customers.

Skills

AI Systems

Networking

Containerization

Security Controls

Project Governance

Tools

Docker

Kubernetes

SAML/OAuth

Job description

Reveille Technologies,Inc seeks a Senior Technical Onboarding & Implementation Lead to own end-to-end onboarding for enterprise customers. You will define milestones, scope, and success metrics while coordinating with customer engineering, DevOps, and security teams post-sale.

You will drive structured deployment plans, flag blockers, and ensure rapid First Time to Value, collaborating with Sales, Support, Product, and Engineering to create reusable playbooks and templates for repeatable success.