Senior AI-Driven WFM & Compliance Leader

Neobankbeat; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

Coinbase is seeking a senior WFM leader to drive AI-informed capacity planning and compliance workforce strategy. You will translate complex workforce dynamics into clear narratives for CX, Finance and Compliance leadership while partnering across Ops, Product, Legal and Risk.

This remote role targets US operations and will involve executive-level engagement, scenario modeling, and cost forecasting to align with regulatory requirements and business growth.

Qualifications

• 5+ years in senior Workforce Management, Operations, or planning roles in regulated/fintech.
• Executive-level ability to distill complex workforce dynamics for senior leadership.
• Experience designing staffing models with AI/automation considerations.

Responsibilities

• Lead AI-informed capacity planning across Compliance lines of business.
• Brief executive leadership with clear narratives on forecast risk and capacity tradeoffs.
• Build cross-functional partnerships to align on workforce priorities and resourcing.

Skills

Executive communication

Forecasting

Strategic planning

Stakeholder leadership

WFM expertise

Tools

Assembled

Looker

Hex

Job description

Coinbase is seeking a senior WFM leader to drive AI-informed capacity planning and compliance workforce strategy. You will translate complex workforce dynamics into clear narratives for CX, Finance and Compliance leadership while partnering across Ops, Product, Legal and Risk.

This remote role targets US operations and will involve executive-level engagement, scenario modeling, and cost forecasting to align with regulatory requirements and business growth.