Senior Admissions Director – Private School (On-Site)

Alpha School; Santa Barbara (CA); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Benefits

Job summary

Alpha School is seeking a Client Services Director to own the campus admissions journey end-to-end. You will be the main point of contact from inquiry through day one, managing 20+ active families across stages and delivering thoughtful, evidence-based decisions in person.

You will lead tours, info sessions, and shadow days, maintain CRM/SIS accuracy, and leverage AI tools for prep and summaries while reporting pipeline health to leadership weekly.

Qualifications

• 3+ years in a client-facing role where a family was the buyer at $25,000+ per client or $2,000+/month.
• You have owned a client, admissions, or enrollment journey from first inquiry through the commitment decision.
• You have managed 7+ client relationships at once in a CRM or tracking system.
• You have told a prospective client not to buy/enroll/join because it wasn’t the right fit.
• You have used AI tools in a client-facing workflow.
• You communicate concisely and professionally with executives and demanding clients.
• You have led polished in-person tours, presentations, or hosted experiences for affluent families or high-profile visitors.
• You can build a multi-touch relationship over 30+ days and stay engaged with families not ready to enroll.
• You have owned an enrollment or revenue target for at least 12 months with demonstrable results.
• You built a demand channel that brought in paying clients and owned a referral relationship.

Responsibilities

• Own the enrollment journey for every prospective family, from inquiry to onboarding.
• Carry 20+ active families at once, respond to inquiries promptly and review applications daily.
• Lead campus tours, open houses, info sessions, and shadow days for families.
• Form the admit or decline recommendation and deliver the decision personally.
• Keep HubSpot and SIS current after every interaction; use AI tools for prep and summaries; report pipeline health weekly.

Skills

Client-facing leadership

CRM management

Enrollment journey ownership

High-net-worth communication

AI tools usage

Tools

HubSpot CRM

SIS system

ChatGPT/Claude

Job description

Alpha School is seeking a Client Services Director to own the campus admissions journey end-to-end. You will be the main point of contact from inquiry through day one, managing 20+ active families across stages and delivering thoughtful, evidence-based decisions in person.

You will lead tours, info sessions, and shadow days, maintain CRM/SIS accuracy, and leverage AI tools for prep and summaries while reporting pipeline health to leadership weekly.