Senior Business Support & Operations Manager

Bank of America; Jacksonville (FL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive benefits

In-office culture

Job summary

Bank of America in Jacksonville is seeking an experienced administrative leader to optimize operations and support executive teams in a fast-paced environment. You will help drive strategic initiatives with cross-functional collaboration and a strong emphasis on accuracy and accountability.

The role prioritizes process improvements, budget oversight, and effective stakeholder communication to ensure timely delivery of business initiatives and adherence to banking policies and procedures.

Qualifications

• Experience in business operations and administrative management.
• Proven budgeting, financial analysis and expense management skills.
• Strong analytical and problem-solving capabilities.
• Experience with process improvement and workflow optimization.
• Project coordination and organizational abilities.
• Executive communication and stakeholder management.
• Ability to manage multiple priorities and deliver results.
• Knowledge of banking policies, programs and procedures.
• Data-driven decision-making capabilities.

Responsibilities

• Execute leader priorities with operational rigor and ensure compliance and timely escalations.
• Coordinate leadership routines, meetings and events with established standards.
• Develop and deliver accurate, timely communications for stakeholders.
• Lead employee engagement initiatives, recognition programs and surveys with basic reporting.
• Proactively identify issues and risks, analyze information and implement practical solutions while adapting to changing priorities.

Skills

Operations management

Budgeting

Analytical skills

Process improvement

Coordination

Executive communication

Multitasking

Banking policies

Data-driven decisions

Job description

Bank of America in Jacksonville is seeking an experienced administrative leader to optimize operations and support executive teams in a fast-paced environment. You will help drive strategic initiatives with cross-functional collaboration and a strong emphasis on accuracy and accountability.

The role prioritizes process improvements, budget oversight, and effective stakeholder communication to ensure timely delivery of business initiatives and adherence to banking policies and procedures.