Senior Administrative & Operations Lead — Remote, Part-Time

NextPath Care Management & Consulting; Boston (MA); Hybrid; USD 39,000 - 52,000; Part time

Job summary

NextPath Care Management & Consulting is recruiting a Senior Administrative & Operations Coordinator to support the owner and growing care management team. This is a hybrid, part-time role (about 25–30 hours per week) with one weekly in-person office visit and additional remote work.

The ideal candidate combines organization, proactive problem-solving, and strong financial and administrative skills to keep operations smooth and scalable.

Qualifications

• 7–10+ years in administrative operations or executive support.
• Excellent written and verbal communication with a professional demeanor.
• Strong financial, analytical, and recordkeeping skills.
• Tech-savvy with the ability to learn new platforms quickly.

Responsibilities

• Assist with monthly client billing, payroll preparation, AR, banking activities, expense tracking, and reconciliation.
• Utilize QuickBooks to manage invoices, payments, client accounts, and records.
• Monitor outstanding balances, client retainers, and payments, coordinate follow-up as needed.
• Maintain accurate financial spreadsheets and tracking systems, including reconciliation of owner and care manager expenses.
• Work with owner and bookkeeper to ensure timely, accurate financial operations and identify workflow improvements.
• Coordinate client onboarding, including Service Agreements and EHR setup.
• Maintain confidential client records across Dropbox, eFax, and EHRs.
• Provide scheduling, administrative, document management, and follow-up support to the team.
• Communicate professionally with clients, families, referral sources, and outside professionals.
• Ensure HIPAA-compliant handling of documents.
• Develop and maintain internal databases with accurate data entry.
• Manage client, referral, lead, professional contact, licensing, insurance, and membership data.
• Track inquiries and follow-up activities with prospective clients.
• Identify opportunities to streamline systems and improve efficiency.
• Independently troubleshoot routine tech issues and support the team.

Skills

7-10+ years exp

Organizational skills

Communication

Financial & analytical skills

Tech savvy

QuickBooks

Excel

DocuSign

Airtable

Education

Bachelor’s degree preferred

Tools

QuickBooks

Microsoft Excel

Outlook

DocuSign

Airtable

Job description

NextPath Care Management & Consulting is recruiting a Senior Administrative & Operations Coordinator to support the owner and growing care management team. This is a hybrid, part-time role (about 25–30 hours per week) with one weekly in-person office visit and additional remote work.

The ideal candidate combines organization, proactive problem-solving, and strong financial and administrative skills to keep operations smooth and scalable.