Remote Care Coordination Supervisor | Lead & Develop Team

Partner Company; United States; Remote; USD 84,000 - 104,000; Full time

Benefits offered by this job

Comprehensive health insurance

Paid time off

Retirement savings

Wellness resources

Educational assistance

Corporate discounts

Job summary

Partner Company seeks a dedicated leader to oversee daily operations, guiding Care Coordinators through smooth care transitions and strong provider connections. You will coach staff, conduct performance reviews, and deliver training on workflows and program expectations to ensure excellence in member care.

The role requires 4+ years in care coordination with 2+ years in supervisory roles, a solid understanding of HIPAA, and the ability to operate in a fully remote setting aligned with Pacific

Qualifications

• 4+ years in care coordination, case management, or healthcare services.
• 2+ years in supervisory roles in healthcare.
• Strong understanding of HIPAA and privacy standards.
• Remote-Pacific Time availability and patient-centric service.

Responsibilities

• Lead daily operations and direct Care Coordinators to ensure effective care transitions.
• Coach and develop team members; conduct performance reviews and training.
• Monitor performance, resolve escalations, and drive process improvements to enhance member experience.

Skills

Care coordination

Team leadership

Performance coaching

HIPAA compliance

Job description

Partner Company seeks a dedicated leader to oversee daily operations, guiding Care Coordinators through smooth care transitions and strong provider connections. You will coach staff, conduct performance reviews, and deliver training on workflows and program expectations to ensure excellence in member care.

The role requires 4+ years in care coordination with 2+ years in supervisory roles, a solid understanding of HIPAA, and the ability to operate in a fully remote setting aligned with Pacific