Senior Administrative Assistant IV — Hybrid, ESOP

KellyMitchell Group; San Diego (CA); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Employee-Owned Profit Sharing (ESOP)

401K offered

Job summary

KellyMitchell is seeking an Administrative Assistant IV in San Diego to support daily customer service and operational activities in a fast-paced service environment. You will act as a key point of contact for customers and field teams, handling scheduling, inquiries, and administrative tasks; the role requires organization and adaptability.

The position is a 12-month contract with hybrid scheduling after training, and compensation ranges from $23.00 to $33.00 per hour, with a benefits package

Qualifications

• High school diploma or equivalent.
• 8+ years of administrative support experience.
• Strong customer service and interpersonal communication skills.

Responsibilities

• Serve as a primary point of contact for customer inquiries via phone and email.
• Assist customers with questions regarding service requests and job status updates.
• Schedule jobs and maintain field service calendars.
• Coordinate with field crews to address scheduling and operational questions.
• Process customer refunds and service-related requests.
• Manage administrative tasks including document preparation, filing, data entry, and record maintenance.
• Schedule meetings and support departmental coordination activities.
• Maintain accurate records and ensure timely communication with customers and internal stakeholders.
• Support special projects and additional administrative responsibilities as assigned.

Skills

Customer service

Interpersonal communication

Time management

Multitasking

Microsoft Office

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Scheduling systems

Job description

KellyMitchell is seeking an Administrative Assistant IV in San Diego to support daily customer service and operational activities in a fast-paced service environment. You will act as a key point of contact for customers and field teams, handling scheduling, inquiries, and administrative tasks; the role requires organization and adaptability.

The position is a 12-month contract with hybrid scheduling after training, and compensation ranges from $23.00 to $33.00 per hour, with a benefits package