Senior Admin Support/Project Information Specialist

mbsolutionsinc; Arlington (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

mbsolutionsinc seeks a Senior Admin Support/Project Information Specialist in Arlington, VA. The role requires U.S. Citizenship, a SECRET security clearance, and 10+ years of admin management experience.

A college degree in business or information management is required, with strong AV/IT proficiency and on-site event support. Responsibilities include developing policies, training staff, managing records, and coordinating complex projects while ensuring top-tier customer service.

Qualifications

• At least 10 years of administrative management or relevant work experience.
• Experience creating and implementing organizational or administrative policies and procedures.
• Experience evaluating program effectiveness and recommending improvements.
• Experience providing training and technical assistance to staff.
• Experience in information and records management.
• Proficient in the use of IT programs, databases, and computerized systems.
• Excellent written and verbal communication skills.
• Commitment to innovative and quality customer service.
• Physical ability to move a large number of files and/or file boxes.
• Experience on-site with AV equipment during events and presentations.
• Experience creating and editing audio-visual content and setting up training rooms.
• Experience with office management, facilities, HR, and security.
• Ability to manage multiple tasks, prioritize, and meet deadlines.
• Ability to identify and resolve complex problems.
• College degree in business or information management or related certifications.

Responsibilities

• Provide senior administrative support and project information management.
• Develop and implement organizational policies and procedures.
• Evaluate program effectiveness and recommend improvements.
• Deliver staff training and technical assistance.
• Manage information and records across systems.
• Support on-site events, AV troubleshooting, and presentations.
• Set up conference, board, or training rooms and handle related admin services.

Skills

Administrative management

Policy implementation

Program evaluation

Training delivery

Information management

Written and verbal communication

Customer service

Multitasking

Problem solving

Education

Bachelor's degree in business or information management

Tools

IT databases

Computerized systems

AV equipment

Conference room setup

Job description

Senior Admin Support/Project Information Specialist

U.S. Citizenship.

Must have a "SECRET" security clearance.

At least 10 years of administrative management or relevant work experience

Experience in creating and implementing organizational or administrative management policies and procedures

Experience evaluating program effectiveness and recommending improvements

Experience providing training and technical assistance to staff

Experience in information and records management

Proficient in the use of a variety of IT programs, databases, and computerized systems

Excellent written and verbal communication skills

Commitment to innovative and quality customer service

Physical ability to move a large number of files and/or file boxes

Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity; presentations or visual material access

Experience creating and editing audio-visual content such as presentations and videos

Experience setting up conference, board, or training rooms

Experience with other administrative services like office management, building and facilities management, human resources, and/or security

Ability to manage multiple tasks, prioritize work, and meet deadlines

Ability to identify and resolve complex problems

College degree required in business or information management and/or related certifications