Senior Accounts Receivable Specialist

ZAG Zyklotron AG; United States; Remote; USD 57,000 - 72,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking company, seeking a detail-oriented professional to join their accounting and finance team. This remote role allows you to leverage your extensive collections experience and general accounting knowledge in a dynamic environment. You'll be responsible for managing a substantial collection portfolio, resolving billing discrepancies, and ensuring outstanding customer service. If you thrive in a fast-paced setting and are passionate about delivering results while collaborating across departments, this position offers a chance to make a significant impact and grow your career in a supportive and diverse workplace.

Benefits

Comprehensive Benefits Package

Flexible Work Hours

Professional Development Opportunities

Qualifications

• 7+ years of professional experience with 4+ years in collections.
• Proficiency in accounting and advanced skills in Microsoft Excel.

Responsibilities

• Manage billing discrepancies and collection activities for assigned accounts.
• Provide excellent customer service and support to maintain SLAs.

Skills

General Accounting Knowledge

Collections Experience

Microsoft Excel

Analytical Skills

Communication Skills

Problem-Solving Skills

Customer Service

Organizational Skills

Education

High School Diploma or Equivalent

Tools

Intacct

Salesforce

YayPay

MS Office

Job description

This existing vacancy is a remote opportunity open to candidates residing anywhere in the United States.

VelocityEHS is looking for an enthusiastic, dependable, detail-oriented team player who is well organized and has the skills required to assist in all aspects of accounting and finance in a fast-paced environment. The ideal candidate will have the ability to work both independently and in a team environment and have the communication abilities to work across multiple departments.

Primary Duties and Responsibilities

1. Research and resolve billing and payment discrepancies
2. Collection activities for past-due invoices
3. Making a minimum of 60 collection calls daily and follow-ups for assigned accounts to meet goals set by Receivables Manager.
4. Full collection process on accounts assigned by Receivables Manager and managing an average of $10 – 12 million Mid and High Touch collection portfolio with an average cash recovery of $3.5 – 4 million a month.
5. Addressing inbound billing calls and emails and escalation of accounts internally and externally as needed.
6. Training and onboarding of Asst. and Accounts Receivables Specialists.
7. Support for Asst. and Accounts Receivables Specialists as needed with escalated customer accounts and calls
8. Assisting with and handling special projects as needed
9. Organizing and documenting purchase orders, vendor set-up, web payment portals and necessary internal documentation for domestic and foreign customer
10. Provide prompt and courteous service to VelocityEHS customers via cases, calls, and emails in order to ensure Service Level Agreements (SLAs) are upheld
11. Enter and help maintain customer accounts in contact management software
12. Organize, maintain and file documents into customer folders on network
13. Verify customer information in Salesforce, Intacct, and Salesforce
14. Cancel customer accounts and file notifications appropriately, both internally and externally
15. Work across multiple departments to maintain and improve current and historical customer information and data accuracy
16. Build and strengthen relationships across teams
17. Knowledge-share and document internal processes for increased efficiency

Minimum Skills and Qualifications

1. High school diploma or equivalent
2. 7+ years of related professional experience
3. 4+ years collections experience
4. Proficient in general accounting knowledge and experience
5. Excellent written and verbal communication skills
6. Accurate and effective analytical and organizational skills
7. Insightful problem-solving skills
8. Experience interacting with business customers
9. Proven commitment to deliver outstanding customer service
10. Ability to work well independently and in a team environment
11. Ability to prioritize competing responsibilities while still operating with a high degree of accuracy and attention to detail in a deadline-driven and fast-paced environment.
12. Advanced proficiency with Microsoft Excel

Preferred Skills and Qualifications

1. Proficient in Intacct, Salesforce, YayPay and MS Office (Outlook, Word, Excel etc.)
2. Self-starter, quick learner, pays attention to detail, and ability to multi-task on a regular basis
3. Positive attitude towards contributing and continual learning
4. Strong sense of ownership on issues and follows through to completion
5. Empathy and ability to identify with customer mindset and understand business needs

VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected salary range for this position is between $57,450 and $71,150 (United States). We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate’s proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for our comprehensive benefits package.

We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [e-mail]