Senior Account Manager, Semiconductor Equipment (Hybrid)

Lam Research; San Francisco (CA); Hybrid; USD 67,000 - 146,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Lam Research is seeking an Account Manager to cultivate lasting relationships with key customers in the semiconductor equipment space. You will coordinate with cross-functional teams, drive strategic meetings, and support Lam’s wafer fabrication equipment products and services.

Ideal candidates have 5+ years in account management or sales support, strong relationship skills, and a solid understanding of semiconductor processes. Lam offers hybrid work options and a comprehensive benefits package.

Qualifications

• BS/BA in a technical discipline is required; MBA preferred.
• Experience in account management, sales, or sales support with key/global customers.

Responsibilities

• Maintain customer trust by delivering on commitments.
• Drive customer success by enabling PG and Sales strategies to meet revenue, GM%, MS, and other targets.
• Support new technology product selections and business opportunities with the Account Director and Product Group.
• Identify business opportunities by understanding Lam process and technology capabilities and customer requirements.
• Analyze new product and upgrade opportunities with the Account Director, prepare strategies, and negotiate deals with customer teams.
• Define package(s) based on performance data and customer priorities that fit Lam offerings.
• Define and secure Beta/Evaluation system and hardware agreements with Product Group.
• Ensure Beta test success criteria and test plan alignment and closure.
• Meet forecast accuracy goals and align forecasts in SAP/CRM; coordinate with install team.
• Conduct regular forecast reviews with Sales and Business Operations; align on short shipments with customer.

Skills

Sales and customer relationship mgmt

Data gathering and analysis

Statistics understanding

Wafer fab equipment knowledge

Competitive knowledge

Self-directed

Ownership

Relationship building

Matrix organization navigation

High stress tolerance

Leadership of diverse groups

Education

BS/BA in a technical discipline

Job description

Lam Research is seeking an Account Manager to cultivate lasting relationships with key customers in the semiconductor equipment space. You will coordinate with cross-functional teams, drive strategic meetings, and support Lam’s wafer fabrication equipment products and services.

Ideal candidates have 5+ years in account management or sales support, strong relationship skills, and a solid understanding of semiconductor processes. Lam offers hybrid work options and a comprehensive benefits package.