Strategic Account Manager, Semiconductor Equipment

Lam Research Corporation; Phoenix (AZ); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Lam Research in Phoenix, AZ is seeking an Account Manager to cultivate and manage relationships with key customers of Lam’s wafer fabrication equipment and services. You’ll engage directly with customers, coordinate strategic meetings, and support sales and product opportunities to drive revenue and customer success.

Ideal candidates have 5+ years in account management within semiconductor capital equipment, strong relationship skills, and the ability to work in a matrix organization.

Qualifications

• BS / BA in Technical Discipline.
• MBA preferred.
• 5+ years in Account Management, Sales or Sales support activities in Semiconductor Capital Equipment.
• Account management experience with key/global customer.
• Project management experience preferred.

Responsibilities

• Ensure customer trust through consistently delivering on commitments.
• Drive customer success by enabling PG and Sales strategies that meet revenue, GM%, MS, and other objectives.
• Support new technology product selections and business opportunities, together with Account Director, Account Technologist/Field Process Engineer, Product Group and Process Engineering.
• Identify business opportunities, by understating Lam process/technology capabilities and customer requirements.
• Together with Account Director, analyze new product and upgrade opportunities, prepare strategies, and negotiate deals with customer commercial and technical team(s).
• Define package(s) based on performance data, customer priorities, that best fit Lam product offerings.
• Define and gain Beta/Evaluation systems and hardware agreements, together with Product Group.
• Ensure Beta test success criteria and test plan agreement, support alignment, acceptance and closure.
• Meet forecast accuracy per annual goals/targets (revenue and target pricing).
• Align forecast for owned product(s) within Lam SAP/CRM systems, adjusting for changes in plans and/or revenue.
• Regular forecast reviews with Sales & Bus. Ops, align on short shipment/BKO’s with customer & install team.
• Accountable for quote accuracy, pricing, T&C’s.

Skills

Account management experience in semis

Customer relationship management

Project management

Sales strategy alignment

Education

BS / BA in Technical Discipline

MBA Preferred

Tools

SAP/CRM systems

Job description

Lam Research in Phoenix, AZ is seeking an Account Manager to cultivate and manage relationships with key customers of Lam’s wafer fabrication equipment and services. You’ll engage directly with customers, coordinate strategic meetings, and support sales and product opportunities to drive revenue and customer success.

Ideal candidates have 5+ years in account management within semiconductor capital equipment, strong relationship skills, and the ability to work in a matrix organization.