Senior Account Manager (Remote, New York)

Blacksmith Agency; New York (NY); Remote; USD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Base plus commission

Zusammenfassung

Blacksmith Agency is a remote digital marketing agency specializing in paid media, SEO, CRO and web for marketing-led brands. As Senior Account Manager, you will own an established book of recurring clients, renewals, and expansion through upsells, with a seven-figure annual quota.

You will collaborate with strategists and delivery teams to present a single, clear voice to clients, maintain strong relationships, and demonstrate calm, clear communication with senior stakeholders while driving

Qualifikationen

• Agency account management experience in marketing, digital, creative or advertising
• Proven track record of retaining clients and upselling with measurable results
• Comfort carrying a quota and communicating with senior stakeholders

Aufgaben

• Retain across your book: manage relationships, renewals, and early warnings when an account drifts
• Upsells and expansion: identify next project within each client and close it
• Maintain a seven-figure annual quota across retention and upsells
• Collaborate with strategists and delivery teams to present one clear voice to the client

Kenntnisse

Account management

Client retention

Sales & upsell

Quota management

Communication

Jobbeschreibung

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Senior Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.